Making a Complaint, Compliment or Suggestion
We aim to deliver the highest standards of service to all our customers. We do however recognise that we do not always get it right. When our services do not live up to your expectations we want to know about it.
It is also important for us to know when we get things right so that we can continue to do so.
We also try to avoid acting as if we know best and value your ideas and suggestions on how we can improve the way we work.
If you would like to make a complaint, compliment or suggestion please use the Getting it Right leaflet.